Last year Sue helped me sell my old house and buy the new house. She is a great realtor and has become a personal friend of mine too.
She was very patient working with me as I was stressed with my job situations at the time and was always out of town. She took care of everything for me and was prompt to respond whenever I called her. I feel that from the first time I met her, she had my best interest in mind, as opposed to trying to convince me to get into the market right away so that she can earn some commission. I asked for her advice about whether I should sell my townhouse at the time and she advised that I keep it for long term investment or maybe even keep it for family to use in the future. I took her advice and she didn't hear from me for a while.When I was finally ready to move on to a new house, I called her up and we officially started working together.
What I am most impressed about Sue, is that she got into the real estate business because she truly enjoys helping people find their dream homes. You can tell that she wants to help those who can barely afford to buy a house as her clientele ranges from lower end of the market all the way to the higher end clientele. I know some realtors are only interested in higher end homes, or only limited to certain areas. Sue will go to Fresno to sell your house if it needs be....She did not hesitate to list my old townhouse after I decided to sell it. It was not in a high priced area so the commission was not that high. With the amount of time and efforts she put in to sell my house there has got to be something other than just the commission that inspires her to do this for a living. During the selling process there was some issue with the home owners' association. She worked diligently with various parties involved and helped the deal go through smoothly. I am thankful that she never gave up on my property.
During the house hunting process Sue was also very helpful and gave me great advice to steer me away from questionable areas/houses using her professional judgement. She was very patient with me as I kept changing my mind but she always listened and tried to understand my concerns and needs. You can tell she really cares as she remembered everything you told her (even about trivial little things that I forgot I had told her about), and would follow up with you on various issues.
With Sue's help I was able to find the new house and had a very smooth closing process. She even provided free advice and set up open house for me when I was trying to rent out the new house temporarily. Even after the deal was closed, she still called me often when I needed help finding contractors/repairmen to fix things up around the house. She is practically a full service provider . Sometimes I felt like I was her only client by the way she responded to my calls, but I knew she has other clients and she always makes them feel important.
Sue also has a great website that not only shows her current listings for both homes for sale and rentals, but also provides useful resources for new homeowners such as contact info for utilities services, etc. You can also sign up and set up your own home search criteria and then you will receive automatic notifications on properties based on your search.
One thing I also noticed, was Sue utilizes the latest and greatest technology/ways to make the house buying/selling process easier. For example she uses the "e-sign" software so that you can sign documents on line anywhere you are in the world. That definitely made it a lot easier for me as I was always out of town on the road during the house selling and buying process. Also her mortgage broker was very flexible and arranged for a mobile notary to meet me in downtown San Diego when I was there on a client assignment. So I actually sat down at "Extraordinary Desserts" yelp.com/biz/extraordina… signing my new house closing documents, while sipping my morning cup of coffee and chowing down on a delicious strawberry scone. That made for a memorable moment for my new house for sure...
Sue is also very active in the realtors' professional association. She volunteered to serve on the board. She also does other volunteer work for the city, etc.
When I am ready to buy/sell the next property I know I will definitely call Sue again.
Claire W.
Fremont, March 2014
We had been looking into buying a house for a while without success when our friend introduced us to Sue. She always says "I love placing people in homes!" and she went above and beyond to place us in a wonderful home.
We met Sue for the first time in her office to go over our housing needs and budget and she quickly pointed us to areas where we should look. When homes of our interest came up, she made appointments for us go see them together and answered our questions either herself or by contacting the listing agent, and gave us her insights (without being too assertive). As this was our first time buying a home, it was a tremendous help to have her point us what to look for in a home and give us advice.
In the end, it took us over 4 months and 5 offers to get our home, but throughout the entire process, even after we closed escrow and during our move, she was always very responsive and willing to go beyond our expectation, negotiate for us, and answer our questions.
We are truly grateful to have had her on our side during the home buying process.
Akiko M.
San Jose, January 2014
Sue Bose helped us to buy our second home in Almaden Valley. We were initially quite cynical about real estate professionals due to previous bad experiences. However, Sue had been introduced to us through a friend and so we decided to go for it. When we started our home search, we did not have a very definite idea about the price range we should be looking at and even the neighborhood. However, Sue helped us to narrow down our search and outlined to us the pros and cons of our options. She diligently came with us to all home visits for over four months, prepared our offer, and in fact, went to the office of the seller's agent to negotiate and bag the offer for us. Throughout the process, she provided excellent tips and advice not only on the home buying process, but also about the management of our current property in Almaden. She was always very responsive, explaining everything to us very patiently and went out of her way to negotiate the deal for us. I would not hesitate to recommend her to anybody.You would want her in your team...trust me!!!
Anonya C.
Almaden Valley, November 2013
As we were planning to buy a house, a friend introduced Sue Bose, of Referral Realty, as a specialist in the South Bay real estate business. We finally bought a house last year. Sue was an immense help in our house-buying process and assisted us every step of the way.
As a first time homebuyer, we had lots of questions and were eager to understand the entire process. During our first meeting, we discussed the many criteria we had including areas, prices, and schools. She explained to us the pros and cons of single family homes, town-homes, and condos. We discussed various areas, the corresponding public schools, the ongoing sale prices, and proximity to our work locations.
The process Sue followed was quite convenient for us. Through her web page, we would receive an automatic notification of all new listings matching our criteria and after subsequent filtering by us, we would meet up and go and look at the houses. She was always ready to accommodate our schedule. On one occasion, she even came by our apartment in the evening to prepare an offer since it was more convenient for us that way.
Initially, we were totally unfamiliar with the multitude of paperwork that is involved in a house purchase. Sue spent a lot of time with us going through relevant materials starting from the purchase agreement and its various clauses all the way to home inspection reports and mortgage financing.
The real estate market was quite hot in some areas of the south bay in the early-2010 periods and Sue assisted us ably in understanding how to approach the house buying process in this area. On numerous occasions, she identified and showed us properties that were not in the automated listing but suited our budget better.
Even after we were in contract, Sue helped us a lot with inspections and financing. She was constantly engaged with the mortgage representative at the bank which ultimately helped us close escrow on time.
In short, Sue did a great job and we are thankful for her expertise and help throughout the house buying process.
-- Dhruva C.
Cupertino, May 2011
Sue helped us in getting our first home, and we are very happy for the services rendered by her. It was a great experience, she worked with us from initial stage till the closing stage of the process, and educated us about every stage, and what to expect. She also guided us with the bank loan process, and was always available for any questions or doubts we had, and would patiently explain things in a very simplified way, which made my first home buying experience a very pleasant one and less stressful. I would highly recommend her to someone who is looking to buy a house/condo.
Satish B.
Santa Clara, February 2011
This is a long overdue review.
My wife and I were interested in purchasing a new home in Fall of 2009. I was referred to Sue through my Uncle who had recently enlisted her help in finding a new home for his family.
As a first time homebuyer, the task is certainly a daunting one. I also am quite inquisitive by nature, and needed an agent who answer the seemingly endless stream of questions I knew I would be soon asking.
Sue surpassed every expectation I could possibly have in a real estate agent.
Our first consultation with her involved answering a series of questions to help her get better acquainted with what we were looking for. We talked about prices, areas, and expectations for our new place.
Sue has a giant map of the South Bay in the conference room we met in, and was great in breaking down the various areas which would meet our needs and our budget. We also talked about the benefits and drawbacks of various property types (Condos/Townhomes/Single Family/etc.)
The following month or so was filled with constant interaction with Sue as we scoured the area for properties. We probably met with her about 4-5 times per week for multiple hours per meeting. Sue drove us all around the South Bay, and every time we met, she had a fresh set of properties that met our criteria perfectly.
Though we turned down countless units that she showed us, Sue was amazingly patient through the process. We never felt pressured to settle at all, and she didn't seem like she would be satisfied until she found us something perfect.
Eventually, she found us a property within our budget in an area that we thought may be out of price range. My wife and I fell in love with it, and we've now been living there since December.
Even after we'd selected the home, Sue stayed involved in the process. Every time I had a question about the mortgages, or the purchase process, Sue made herself available, providing invaluable advice at a time when we really needed it.
After having seen some bad experiences my parents had with Realtors growing up, I'd always been wary of getting a Realtor who was more concerned with a quick commission than a satisfied client.
After our experiences with Sue, I can confidently say that she has changed my opinion of the industry. To this day, we are grateful for the help she provided. Often, as I step into our home, I wonder if it would have been possible without her help. :)
Neil K.
Willow Glen, July 2010
Sue, I also want to thank you for being a great agent. You were with us
every step of the way and we realize how fortunate we are to have made your
acquaintance ( thanks to Vicki!) You have enabled us to acquire our own
home here in the Bay Area and more than anything convinced us that we could
do it. I think we needed someone like you to give us that extra nudge and if
not for you we would have let the opportunity pass us by afraid to step in.
I think it is no exaggeration when I say that you are the stuff that a real
estate agent should be made of but there are very few out there like you.
Yes, I was looking for an agent and I found the best agent and a friend!
Thank you once again,
Anitha with my better half in agreement.
Santa Clara, July 2009
Sue Bose is our Real Estate Agent. In the past she was responsible both for helping us purchase our new home as well as sell our prior home.
In our experience, Sue excelled above and beyond what we expected. When purchasing a home there is a lot of paperwork, dealings with banks, loan agents, appraisers, etc. Many unforeseen challenges can arise. Sue did an outstanding job making sure all paperwork was done properly, ensuring everyone was doing what they should be doing and on time, etc. She headed off several problems that arose, that were not from her doing and which could have had repercussions had she not been savvy to them.
In selling our home she was able to make that happen quickly. In both transactions, it seemed as if Sue had our best interests in mind. She was very accommodating with her schedule and extremely helpful throughout.
Shanna Desai
Willow Glen, March 2007
Finding a house is a game that a buyer can play to win using many tactics.
Most people think of increasing their budgets, or changing their location to faraway places.
It is in fact, a patient and methodical approach in searching for your house that will bring more happiness, without incurring any additional pain. It is in this approach that Sue stands out from her peers. She cheerfully spends any amount of time, even over several months, and at any odd hours. Her brokerage Referral Realty also seems to have the same philosophy, and doesn't believe in commercial tactics such as aggressive sales targets. Not only patience, Sue is also a pleasant conversationalist and house hunting with her is a picnic that everyone can look forward to - so much so - that the joy of finding a house, will have a touch of sadness that you won't be spending your spare time with Sue any more.
Ravi K.
Cupertino
This is to inform that Sue Bose is an excellent realtor who knows exactly what she is doing. Our experience of buying a home with Sue’s help has been an extremely pleasant and hassle-free one. Her help in helping us buying our first home during a time when we were nine months pregnant is highly appreciated. She worked late hours and painstakingly explained every little detail to make our becoming first-time homeowners a smooth ride. She took care of all the aspects of the entire process so that we didn’t have to worry more than necessary. Her personal touches even after the transactions have ensured that not only will we recommend her to our friends, but also if and when we think of buying our next home, we will certainly avail of her services.
Ashis and Bonny Basu
Blossom Hill, San Jose
Thank you for helping me buy a new home. I am very pleased to get an agent like you as my agent. As a first homeowner I was really helped by you to understand all the requirements. You were very patient to answer any questions that I had. Overall I would say you are very frank and knowledgeable. I wish you all success in your profession.
Thank you,
Mr. & Mrs. Kamal
Dry Creek, San Jose
March 5, 2007
Re: Letter of Recommendation
Sue Bose is our Real Estate Agent. In the past she was responsible both for helping us purchase our new home as well as sell our prior home.
In our experience, Sue excelled above and beyond what we expected. When purchasing a home there is a lot of paperwork, dealings with banks, loan agents, appraisers, etc. Many unforeseen challenges can arise. Sue did an outstanding job making sure all paperwork was done properly, ensuring everyone was doing what they should be doing and on time, etc. She headed off several problems that arose, that were not from her doing and which could have had repercussions had she not been savvy to them.
In selling our home she was able to make that happen quickly. In both transactions, it seemed as if Sue had our best interests in mind. She was very accommodating with her schedule and extremely helpful throughout.
Shanna Desai